Technical Support
Allcopy is dedicated to providing the very best service and support possible regarding any of our photocopier products or services.
If you have any comments on how we could improve our already outstanding service and support, we would be delighted to hear from you.
Phone: +44 (0) 1323 720888
Please view the list of Frequently Asked Questions, before contacting us with support issues.
Frequently Asked Questions...
Which toner boxes can be labelled with our own customised labels?
Canon Analogue NPG1, NPG7, NPG10, NPG13 and NPG14
Canon Digital GP215/335/405, GP550/605, IR2200/2800/3300 and IR5000/6000.
What is the minimum order value?
Allcopy does not operate a minimum order policy; you can order any quantity you require. Ideally, please order in outer quantities as this helps reduce your shipping costs.
How quickly do you deliver?
All orders received before 3pm are dispatched the same day for next day delivery in the U.K.
(except Sat and Sun).
Can you send toner direct to my customer?
Yes, please see our direct delivery section for more details.
What happens if I have a problem in the field with your toner?
All our toner is fully guaranteed and tested. However in the unlikely event that you think there may be a problem, we have our own fully trained Technical Services Manager to assist in this situation. If necessary, we would offer on-site field assistance. Restoring factory settings and servicing often alleviates the majority of problems we have experienced. To our knowledge, none of our competitors can offer such a high level of technical support.
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